Tiny Trends respects your privacy. This policy explains what personal information we collect through tinytrends25.in, why we use it, when it may be shared and the choices available to you.

1. Information we collect

Depending on how you use the website, we may collect:

• name, email address, mobile number, billing address and delivery address;
• order details, products purchased, payment status and transaction references;
• optional account information and saved preferences;
• messages, photographs, videos or other information you provide while seeking customer support;
• IP address, browser, device information, website activity and cookie identifiers; and
• information you voluntarily provide through WhatsApp, social media or another contact channel.

2. How we use information

• to process payments, confirm, prepare and deliver orders;
• to provide order and WhatsApp updates;
• to provide customer support, handle cancellations, returns and refunds;
• to maintain optional customer accounts;
• to detect fraud, misuse and security incidents;
• to operate, troubleshoot and improve the website and shopping experience;
• to understand website performance and advertising effectiveness when analytics tools are enabled; and
• to comply with applicable legal, tax, accounting and regulatory obligations.

Tiny Trends does not currently use customer information for email promotional campaigns. If this changes, any legally required choice or consent will be provided.

3. Payments

Online payments are processed through Paytm PG. Payment-card, UPI or banking credentials are entered into the payment provider’s secure interface and are handled according to that provider’s privacy and security practices. Tiny Trends receives payment status and transaction-reference information but does not intend to store complete card or banking credentials.

4. Cookies, analytics and advertising tools

The website may use essential cookies for cart, checkout, account, security and preference functions. When enabled, Google Analytics and Meta Pixel may collect device, browser, interaction and cookie information to measure website use and advertising performance. You may control cookies through your browser and through any consent choices made available on the website. Disabling essential cookies may affect cart, checkout or account functions.

5. When information may be shared

We may share only the information reasonably necessary with:

• payment-service providers;
• delivery and order-fulfilment service providers;
• website hosting, email, security, analytics and technology-service providers;
• professional advisers where reasonably required; and
• government, regulatory or law-enforcement authorities when disclosure is required by law.

We do not sell personal information.

6. Guest checkout and accounts

You may purchase using guest checkout or create an optional account. If you create an account, you are responsible for keeping your login details confidential. Account information may be corrected through your account where the feature is available or by contacting us.

7. Data retention

We retain information for as long as reasonably necessary to fulfil orders, provide support, maintain transaction records, prevent fraud, resolve disputes and meet legal, tax or accounting obligations. When information is no longer required, we take reasonable steps to delete, anonymise or securely restrict it.

8. Security

We use reasonable administrative and technical safeguards designed to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure, and customers should avoid sending payment credentials or passwords through email, WhatsApp or support messages.

9. Your choices and requests

Subject to applicable law, you may ask to access, correct or delete personal information, withdraw consent where processing relies on consent, or raise a privacy concern. Some records may need to be retained for legal, fraud-prevention, accounting or transaction purposes.

10. Children

The website is intended for purchases by adults or persons legally capable of entering into a contract. It is not intended for children to independently submit personal information or place orders. A parent or guardian should make purchases on behalf of a child.

11. Third-party links

The website may link to third-party websites or services. Their privacy practices are governed by their own policies, and Tiny Trends is not responsible for third-party content or privacy practices.

12. Policy updates

We may update this policy to reflect operational, legal or technology changes. The latest version will be posted on this page with an updated date.

13. Contact and grievance support

Nisha Jindal
Tiny Trends
3147, 3rd Floor, Sector 46, Gurugram, Haryana – 122003, India
Email: [email protected]
WhatsApp: +91 97854 30178
Support: Monday–Friday, 9:00 AM–6:00 PM IST